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9/11/09 - Warning: New IRS Email Scam
Please be advised, there is a new phishing scam soliciting people for their IRS account information. This scam targeting thousands of Americans, involves a fake email message from the IRS sent under “notice of unreported income”. The e-mail states that the IRS needs the information to process a refund or stimulus payment into the taxpayer's bank account. The e-mails often contain links or attachments to what appears to be the IRS Web site or an IRS "refund application form." Once the perpetrators obtain the taxpayer’s personal and financial information ( such as name, social security number, bank and credit card account numbers) they can login and attempt to fraudulently collect tax refunds.
The IRS warns taxpayers to be on the alert for e-mails and phone calls they may receive which claim to come from the IRS or other federal agency and which mention their tax refund or economic stimulus payment. The IRS does not send taxpayers e-mails about their tax accounts.
For more information on consumer scams, see Suspicious e-Mails and Identity Theft. |
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8/26/2009 - Fraudulent Checks and Letters Being Sent Out Using ABD FCU Name
Please be advised, phony checks drawn on ABD Federal Credit Union have been sent out to people all over the country along with letters as part of a scam. ABD FCU President/CEO Carolyn Edwards told Credit Union Times that they have received reports of six senior citizens–none of them members of ABD credit union–having received checks for $4,841.11 drawn on her credit union. She said they haven’t found the perpetrator and that the checks are not the same color as those used by her Warren, Michigan-based credit union. She said someone probably scanned one of their cashier’s checks and then used that as a basis for the fraudulent ones. Edwards said she’s not sure how many phony letters and checks have been mailed out. The American Bankers Association warned its members because some of the letters accompanying the check look as if they were issued by the ABA.
The letters ask people to call a phone number to find out how to collect money, which scam artists often use to collect financial data. If you have received this letter DO NOT RETURN THE CALL, instead notify CFE’s Member Service Center at 407-896-9411, outside Orlando 800-771-9411, option 3. CFE is committed to protecting our members from fraud of any kind. Thank you. |
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“Vishing” Attack Please be advised, CFE Federal Credit Union has been targeted in a new “vishing” attack. The scam is in the form of an automated phone message supposedly from the “card center” requesting CFE members call a toll free number 1-800-494-8461. When the member calls that number they reach an automated voice mail box that prompts the caller through a series of menus attempting to get the unsuspecting victim to disclose their credit or check card number and PIN. CFE Federal Credit Union’s fraud prevention service is in the process of disconnecting this phone number. Please be reminded that CFE never requests personal or account information over the phone, email, or text message. If you have received this vishing message DO NOT RETURN THE CALL, instead notify CFE’s Member Service Center at 407-896-9411, Option 3. Thank you. |
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Card Security Breach CFE Federal Credit Union is committed to maintaining the highest standards of physical and electronic security. Protecting confidential information extends beyond our own facilities; we also work with industry resources that alert us to security breaches that occur beyond our control but that may affect our members.
On January 16, 2009, a merchant processor for 250,000 small to mid-size nationally located merchants, confirmed that their database was compromised. An investigation by Visa indicated that a hacker placed malware, commonly known as a “sniffer” within the merchant processor’s system and captured information. We’ve been advised that the compromised information does not include social security numbers or addresses.
Please be assured that neither CFE’s security processes nor our vendor partners were involved in the security breach.
CFE is closely monitoring our card data, and you will be contacted if you need to take any action. If members have questions or concerns regarding their CFE accounts they may contact the member service center at 407-896-9411, option 3.
Although CFE continues to invest in new security technology and upgraded systems to protect your information, it is always a good practice to monitor your account closely for unusual transactions. If you observe any suspicious activity, please contact CFE’s member service center at 407-896-9411, or 800-771-9411 outside Orlando, option 3.
We thank you for the trust you place in CFE. We will remain vigilant and committed to protecting our members from fraud of any kind. |
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Beware of Text Message Scams. Criminals are using text messages purportedly from financial institutions – including credit unions – in order to get people to disclose their personal financial information. The phone number with the text message is typically false and leads consumers to enter their information through an automated system. CFE never requests personal or account information over the phone, email, or text message. To report text message scams, contact the FBI Internet Crime Complaint Center at www.ic3.gov. (Most recently, Sprint cell phone users in several states have been targeted by text message scams). |
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Stimulus Payment Scam There’s been report of a new email phishing scam purporting to come from the IRS. The email informs recipients that they are entitled to receive a stimulus payment and requests they complete an online stimulus payment form. If you receive an e-mail from someone claiming to be the IRS or directing you to an IRS site:
- Do not reply.
- Do not open any attachments.
- Do not click on any links.
The IRS does not initiate taxpayer communications through e-mail, nor do they request detailed personal information through e-mail. For more information please visit: http://www.irs.gov/privacy/article/0,,id=179820,00.html?portlet=5 |
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| FBI Fraud Alert (pdf) |
| Filing a Complaint with IC3 |
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| Learn how to protect yourself |
| FTC ID Theft Web Site |
| State Of Florida ID Theft Web Site |
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What Is Skimming |
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| Does CFE ask for information via emails? |
| CFE has never and will never use email to request account information such as account numbers, credit card numbers, Social Security numbers, PIN codes or any other personal identifiers. We will not ask you to join a security protection plan via email. |
| How Do I report a phishing email? |
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If you receive a request for any personal information by email, forward the email to: abuse@mycfe.com. Then delete the email. Do not respond to it or click on any links within the email. |
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| FTC Phishing Info |
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